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Salesforce EX-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Implementation and Integration | 28% | - Integrate external systems via APIs and connected apps - Implement search functionality and content tagging - Implement Einstein bots and chat functionality - Build and configure Experience Builder pages and components - Configure email and notification templates - Configure SSO and authentication providers |
| Analytics and Monitoring | 13% | - Monitor site performance and user engagement - Configure Site.com analytics and reporting - Implement error handling and logging - Conduct user feedback collection and optimization |
| Change Management and Training | 13% | - Define support processes and escalation paths - Create training materials and end-user guides - Plan and execute change management activities - Develop user adoption strategy and documentation |
| Discovery and Scoping | 18% | - Assess organizational readiness for digital transformation - Understand customer business objectives and challenges - Identify key stakeholders and user personas - Define scope and create solution design |
| Solution Design and Business Logic | 28% | - Implement security model (profiles, permission sets, sharing rules) - Set up and manage CMS content and files - Configure Lightning Web Components for customizations - Design data access and visibility rules - Configure navigation, menus, and site structure - Design Experience Cloud site architecture (themes, templates, branding) |
Salesforce Certified Experience Cloud Consultant Sample Questions:
Cloud Kicks (CK)is about to launch a public site and is expecting very high traffic in certain regions. CK will be using Content Delivery Network (CDN).
What should CK consider during the go-live phase to prevent usability issues?
- A. CK should provision CDN in those regions where traffic is low and activate CDN where traffic is high.
- B. CK should provision and activate CDN in those regions where traffic is low
- C. CK should provision and activate CDN in those regions where traffic is high.
- D. CK should provision CDN in those regions where traffic is high and activate CDN where traffic is low.
Correct Answer: C 🗳️
Explanation: Only visible for VCE4Dumps members. You can sign-up / login (it's free).
A consultant recently finished gathering requirements for a Cloud Kicks (CK) project that will launch five new Customer Experience Cloud sites worldwide, all on a brand new Salesforce org. The purpose of these sites is to a generate buzz around new CK models and crowdsource new ideas for the RAD department. The consultant knows Multiple Books that they need to enable moderation and rate limit rules as part of their planning and must meet the following requirements:
* Each site must have three unique content moderation rules that flag specific keywords.
* Each site must have four unique rate rules that govern posting limits.
* All authenticated users must be able to post on demand. Calculator
What should the consultant consider doing before beginning work on these sites?
- A. Notify the stakeholders that the number of content moderation rules, but not rate rules, exceeds the org limit.
- B. Notify the stakeholders that the number of rate rules, but not content moderation rules, exceeds the org limit.
- C. Notify the stakeholders that the number of both moderation and rate rules exceeds the org limit.
- D. Ensure that both the notify and freeze actions for all site rate rules are implemented.
Correct Answer: C 🗳️
Explanation: Only visible for VCE4Dumps members. You can sign-up / login (it's free).
Cloud Kicks (CK) is planning to introduce a User Acceptance Testing (UAT) process to ensure quality. UAT will take place In Partial and Full sandboxes. OC has also set up the Salesforce content Delivery Network (CDN) for its domain in production environment.
What should CK keep in mind about salesforce CDN?
- A. Salesforce CDH is only supported in Developer sandbox environments
- B. Salesforce CDN is supported in all sandbox environment
- C. Salesforce CDN is not supported in sandbox environments.
- D. Salesforce CDN is only supported in Full sandbox environments.
Correct Answer: C 🗳️
Explanation: Only visible for VCE4Dumps members. You can sign-up / login (it's free).
Cloud Kicks (CK)wants to organize content on its site so that users can easily search and brows for information.
Which three features should CK use to accomplish this goal?
- A. Content Topics
- B. Navigational Topics
- C. Content Graph
- D. Featured Topic
- E. Navigation Tree
Correct Answer: A,C,E 🗳️
Explanation: Only visible for VCE4Dumps members. You can sign-up / login (it's free).
Ursa Major Solar (UMS) is using the Customer Account Portal template and would like to differentiate the options available on the navigation menu based on the profile of the authenticated user visiting their customer portal.
Which Experience Cloud functionality shouldUMS use to accomplish this?
- A. Permission Sets
- B. Audience Targeting
- C. CSS Overrides
- D. Sharing Rules
Correct Answer: B 🗳️
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