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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Donations and Fundraising Management | 20% | - Payment Methods and Processing - Donations Batch Processing - Recurring Donations (Recurring GAU) - Donation Management - Grant Management - Opportunity and GAU Configuration |
| Analytics and Reporting | 15% | - Success Metrics Definition - Rollup Summary Fields - Reports and Dashboards for Nonprofits - Custom Report Types - Nonprofit Reporting Templates |
| NPSP Configuration and Development | 25% | - Account Model Configuration - Contacts and Households - NPSP Settings and Preferences - Affiliations Configuration - Relationships Management - Data Model Design for Nonprofits |
| Solution Design and Implementation | 20% | - Integration with External Systems - User Adoption and Training Planning - Data Migration Strategies - Requirements Gathering - NPSP Best Practices - Customization vs Configuration Decisions |
| Constituent Management | 20% | - Segmentations and Campaigns - Household Management - Relationships and Groupings - Affiliations and Memberships - Contact and Organization Records |
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
1. A nationally federated nonprofit is implementing a single Salesforce org to provide shared fundraising services to its four regional affiliates. Each affiliate and the national nonprofit must see only its own donor data.
Which Salesforce feature would enable this level of record access?
A) Criteria-based sharing
B) Record Types
C) Divisions
D) Role Hierarchy
2. A consultant is working on a data migration to NPSP that includes tens of millions of records across many objects. The migration needs to take place over a weekend to minimize system downtime.
What should the consultant recommend?
A) Bulk API
B) SOAP API
C) Data Import Wizard
D) NPSP Datalmport
3. A nonprofit using NPSP wants to track all donations that go to a designated fund.
How should a consultant meet this requirement?
A) Create an Opportunity record type called "Funds".
B) Create a custom object to track fund accounts.
C) Create a General Accounting Unit record for the designated fund.
D) Create a GAU Allocation record for the designated fund.
4. A multinational nonprofit wants all Apex error messages to be sent to a specific system admin.
How should the consultant configure NPSP to send error notifications only to this admin?
A) Set the specific admin as the user to receive error notifications on the NPSP Settings tab under System Tools > Error Notifications.
B) Set all users except the specific admin as disabled for receiving error notifications on the NPSP Settings tab under System Tools > Error Notifications.
C) Uncheck the Send Apex Warning Emails checkbox on all admins except for the specific admin.
D) Change the profile for all users except the specific admin to something different than system admin.
5. A volunteer manager at a nonprofit organization needs to be able to search for volunteers with landscaping skills who are available at a given time. The organization is using Volunteers for Salesforce. What should the consultant advise?
A) Create a report with the report type Contacts with Volunteer Hours and Volunteer Jobs. Filter the report by the Volunteer Job for landscaping and Volunteer Availability at the time the Volunteer Manager needs them
B) Click on the Find Volunteers tab and fill in the Volunteer Status, Volunteer Availability, and Volunteer Skills tabs with the values you're looking for and hit search
C) Create a list view on Contacts using a filter for those who have skills that include landscaping. Add the field for Volunteer Availability on the list view and sort by it to find those with landscaping skills who are available at the given time
D) Use the Volunteers Wizard to look for volunteers with landscaping skills and Volunteer Availability and choose those available at the given time
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: B |
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