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Salesforce Certified Education Cloud Consultant Sample Questions:

1. A college is planning an advancement campaign and wants to create a report using Cross Filters that segments business school alumni by Household who work for Fortune 500...
Which report should the consultant create to meet the requirement?

A) Contact and Account report
B) Contact and Affrications report
C) Contact and Relationships report

2. The IT department at a university is evaluating open source solutions for student recruitment.
Which consideration should the consultant discuss with the department?

A) The code is updated via Salesforce Releases.
B) The code is maintained by Salesforce developers.
C) The code is shared and sourced by the community.

3. The Registrar's office has limited staff and is interested in a real-time automated Salesforce messaging solution that can address common student questions on deadlines and requirements, and provide links to resources.
Which two options should the consultant recommend to meet the requirement?
Choose 2 answers.

A) Bots
B) Knowledge
C) Queues
D) Live Chat

4. Which best practice should a consultant recommend to promote utilization of Salesforce in an Education Cloud deployment?

A) Enable Salesforce Celebration in Path.
B) Use Chatter to publicly recognize early adopters.
C) Create a Slack group on the day of deployment.
D) Send a sponsor engagement communication.

5. What is the correct order of operations to ensure customer success in an Education Cloud implementation?

A) Document Current State, Conduct Discovery Workshops, Generate Solution Design, Write Test Scripts & Plans, Build Solution & Test, Deploy.
B) Conduct Discovery Workshops, Document Current State, Generate Solution Design, Write Test Scripts & Plans, Build Solution & Test, Deploy,
C) Document Current State, Conduct: Discovery Workshops, Write Test Scripts & Plans, Build Solution & Test, Generate Solution Design, Deploy.
D) Conduct Discovery Workshops, Document Current State, Write Test Scripts Plans, Generate Solution Design, Build Solution & Test, Deploy

Solutions: