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Facebook 600-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Community Engagement and Moderation | 20% | - Foster interaction and meaningful connections - Onboard and welcome new members - Manage violations and enforce rules consistently - Moderate discussions and resolve conflicts |
| Measurement and Analytics | 15% | - Track key performance indicators - Identify opportunities for growth and monetization - Interpret data to improve strategy - Use Meta Insights and analytics tools |
| Community Strategy | 25% | - Scale community effectively - Plan for community lifecycle stages - Build operational workflows and admin roles - Design community structure and governance |
| Content Strategy | 20% | - Use events, live video, and interactive formats - Adapt content for member segments - Develop engaging content aligned with community goals - Curate and moderate content quality |
| Community Foundation | 20% | - Establish community guidelines and rules - Select appropriate Meta platforms (Groups, Pages, Instagram) - Define community mission, goals, and success metrics - Apply Meta Community Standards and policies |
Facebook Certified Community Manager Sample Questions:
Question 1
An Instagram influencer from Switzerland uses a unique region-specific content approach. A community manager is helping the influencer expand into a neighboring country, Austria. The primary goal is to be the number one information source in the region.
Which two actions should the community manager take to support the goal? (Choose 2)
A. Adapt the local dialect and reuse highly successful content
B. Measure the audience of Austrian followers on existing platforms
C. Run targeted ads to lookalike audiences in Austria
D. Ask community members to send profiles in Austria to follow
Question 2
A new member joins a local group for mothers. The group has strict guidelines, including ''No buy, sell, or swap posts allowed''. The new member creates a post that she has used baby clothes for sale.
What should the community manager do first?
A. Decline the post and provide the member with feedback.
B. Approve the post but tag the member on the guidelines.
C. Post a welcome post including a link to the guidelines.
D. Post a reminder of the guidelines to the whole group.
Question 3
A men's grooming brand is hosting an exclusive event with a group of Instagram influencers, brand superfans and press contacts to try its new range of products. The community manager will be present at the event to capture photo and video content. The goal is to build excitement and engagement with non-attendees on Instagram around the new product range.
What should the community manager do?
A. Curate captured content Tag key attendees Plan a full narrative for Instagram Stories prior to sharing
B. Focus on video content Share the brand's Instagram story with close friends Use local hashtags to increase reach
C. Post teaser content Use Instagram Live at the event Encourage viewers to share their red carpet looks
D. Repost influencer content Share every story tagged with the event hashtag Share behind the scenes videos in real time
Question 4
After several years of rapid growth, a highly engaged group loses its original community manager. When someone new assumes the role, they discover many posts violate community guidelines and require moderation. This new community manager therefore wants to establish a strong presence and clarify the group rules.
Which option is the most efficient method to re-establish communicate community guidelines?
A. Tag members in a post when they violate the community guidelines
B. Share the community guidelines in an announcement post
C. Comment on posts with links to the community guidelines
D. Remove members who have previously violated the community guidelines
Question 5
The community manager of a 25,000 member rock painting community in Dublin is concerned about low engagement in the group over the last six months and wants to increase conversations between members.
Which three actions should the community manager take to achieve this goal? (Choose 3)
A. Revise the content calendar to focus on member engagement tools
B. Survey the community and reposition the content in line with their feedback
C. Highlight the top engaging contributors in regular announcements to the community
D. Message every member of the community individually to ask them to engage more
E. Remove members who have not posted or commented in the last month
Solutions:
| Question 1 Answer: B,C | Question 2 Answer: A | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: A,B,C |
