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Apple 9L0-415 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: User Accounts and File Systems | - File system structure and storage management - User account management and permissions |
| Topic 2: Peripherals and Printing | - Peripheral device management - Printer setup and configuration |
| Topic 3: Applications and Processes | - Application installation, management, and troubleshooting - Process monitoring and activity management |
| Topic 4: System Troubleshooting and Maintenance | - System diagnostics and repair tools - Performance optimization and maintenance tasks |
| Topic 5: Network Configuration | - Network setup and connectivity - Network troubleshooting and diagnostics |
| Topic 6: Installation and Configuration | - Initial system setup and installation process - System preferences and basic configuration |
Apple OS X Support Essentials 10.9 Sample Questions:
1. A user's home folder permissions can be reset from the Reset Password application on OS X Recovery.
A) How can you identify duplicate fonts?
B) How can you limit the use of Location Services?
C) How can you reset a user's home folder permissions?
D) How can you verify basic connectivity to another network host?
2. Which of these is a recovery key storage location that FileVault 2 offers when you enable it?
A) The System Keychain
B) An Apple server
C) Your iCloud account
D) The OS X Recovery partition
3. What's the security risk of enabling client sharing services?
A) Assuming the default settings for OS X, a standard user can only configure directly attached or local network printers from the Print dialog. Also, the appropriate drivers must be installed before the standard user configuring the printer.
B) Any application that supports Auto Save and the Finder can manage document locking.
C) If a network device needs to send data to another network device on the same LAN, it addresses the outgoing packets based on the destination device's MAC address.
D) If a client sharing service is compromised, an unauthorized user can control your Mac and execute unwanted applications or processes.
4. Which folder contains instructions for the launchd process to start certain items when a user logs in to an OS X Mountain Lion computer?
A) /etc/launchd/
B) /Library/LaunchAgents/
C) /Library/Extensions/
D) /var/run/launchd/
5. What's the easiest method in OS X to configure VPN settings?
A) The Setup Assistant process guides a user through initial configuration of OS X Mavericks.
B) The Disk Utility Verify and Repair feature is used to verify or repair the partition scheme and directory structure of a volume. These elements contain the information used tolocate files and folders on the volume.
C) The easiest method to configure VPN settings is to use a configuration profile containing all the relevant VPN setup information.
D) The Archive option in the Finder creates compressed zip archive files.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: C |
