Certification Path for Avaya Aura Call Center Elite and Call Center Elite Multichannel Implementation Exam
The Avaya Aura Call Center Elite and Call Center Elite Multichannel Implementation certification path includes only one 7392X certification exam.
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How to book the 7391X Exam
These are following steps for registering the 7392X exam.
- Step 1: Visit to 7392X Exam Registration
- Step 2: Signup/Login to Pearson VUE account
- Step 3: Search for 7392X Certifications Exam
- Step 4: Select Date, time and confirm with a payment method
Are you interested in shaping your Avaya Aura Call Center Elite skills? Then accomplish the Avaya 7392X exam and demonstrate your expertise in handling relevant tasks associated with the management of voice work items. For you to further know this test, we’ve gathered all key aspects that you need to be aware of, from the test details to core objectives to recommended training resources.
Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22174
Avaya 7392X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Call Center Elite Configuration | - Call Routing and Vectoring
|
| Topic 2: System Integration | - Avaya Aura Integration
|
| Topic 3: Testing and Validation | - Implementation Verification
|
| Topic 4: Installation and Deployment | - Platform Installation
|
| Topic 5: Troubleshooting and Maintenance | - Operational Support
|
| Topic 6: Solution Planning and Design | - Customer Requirements Analysis
|
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