Topics to Cover

ServiceNow CAD exam is based on the learnings, key topics, and activities encountered during ServiceNow implementations.

Following are the major learning domain, sub-skills along with their weight-age in the examination, giving you a clear view of which topics and skills inclusive, you should focus on for the certification. Note: The list and details are not an all-inclusive content list. ServiceNow reserves the right to change and update the content (topics, sub-skills, and weight-age) at any point in time.

Working with External Data: 10% Import data in CSV or Excel format Integrate, test and debug external data source using SOAP and REST
Managing Applications: 15% Download and install applications Use Delegated Development to manage source code and code review Use the ServiceNow Git integration to manage source code
Security and Restricting Access: 20% Restrict access to applications and application modules Automatically create application Access Controls Manually create, test, and debug Access Controls Use Glide System methods to script security Use Application Scope to protect application artifacts
Designing and Creating Application: 15% Determine if an application is a good fit with ServiceNow Design and implement a data model Create modules Use Application Scope
Application Automation: 20% Write, test, and debug Work-flow and Flow Designer Implement and use Document Feeds Create and use Application Properties Create Events, Schedule Script Executions (Scheduled Jobs), Utils Script Send and receive email Design and create a Homepage and reports
Application User Interface: 20% Create, design, and customize forms Add/Remove fields from forms and tables Write, test, and debug client-side scripts for desktop Write, test, and debug server-side scripts Use a Record Producer as an application's UI

Based on the above-mentioned syllabus and their related weight-age, it is clear that there is no one topic a candidate should focus on or a candidate can leave while preparing for the examination. The candidate needs to go through and be proficient in every topic.

Reference: https://www.servicenow.com/services/training-and-certification/certified-application-developer.html

Exam Content

The examination consists of 60 Questions. Candidates should attempt maximum correct answers for a better score.

Formats of Question

Multiple Response Multiple-choice questions: Two or More Correct response from the given options best suits the statement or answers the question.
True or False questions: the candidate will be presented with a statement and has to specify the correct option for the statement if the statement is either true or false
Single Response Multiple-choice questions: Only One correct response from the given options best suits the statement or answers the question.

Exam Duration

Candidates will have 90 minutes for attempting 60 questions. So, it becomes important for the candidates to time-box the exam and restrict spending too much time on one question or one topic.

Exam Results

The ServiceNow CAD certification is a pass or fail exam. The examination is scored against a minimum standard established by ServiceNow who are guided by the certification industry best practices and guidelines. On successful submission of the certification examination, result in the form of Pass or Fail result is immediately calculated and displayed to the candidate. No further details will be provided to the candidate.

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Exam Preparation

Questions in the exam are based on official training material provided by ServiceNow over different official platforms. Also the information in these pieces of training is the source for the exam. Hence, Candidates should complete the following training courses before appearing for the certification exam.

On successful completion of training, candidates will receive voucher codes, using which they can register for the examination.

Apart from this, ServiceNow recommends candidates to go through the following pieces of training and courses for better understanding of platform and development fundamentals

Certified System Administrator
ServiceNow Fundamentals (ILT)
Mobile Development Fundamentals
ServiceNow Platform Implementation (ILT)
Service Portal Fundamentals
ServiceNow Implementation Methodology (SIM) Fundamentals (eLearning)
Integration Hub Fundamentals
Service Portal Advanced
Performance Analytics Essentials

Candidates can get the details for these trainings on Now Learning portal

The certification exam also verifies the ability of the candidate to practical experience and expertise of the candidate, hence candidates with following work experience or knowledge will always have an upper hand during the examination

At least six months of hands-on experience developing applications on the ServiceNow platform
Connect or be a member of various ServiceNow developer groups that allow developer access to ServiceNow
Certified ServiceNow System Administrator
General familiarity with industry terminology, acronyms, and initial-ism

Target Audience

The ServiceNow CAD Certification Exam is targeted to ServiceNow customers, Partners, sales engineers, and others interested in creating applications over the ServiceNow platform. This exam certifies the candidates are skilled enough for creating and modifying the application on the ServiceNow platform.

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