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Avaya 37820X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Avaya Midsize Solution Portfolio | - Avaya IP Office Platform
|
| Topic 2: Customer Business Requirements Analysis | - Business Objectives and Communication Requirements
|
| Topic 3: Networking and Infrastructure Design | - Infrastructure Requirements
|
| Topic 4: Implementation and Migration Planning | - Deployment Strategy
|
| Topic 5: Solution Sizing and Bill of Materials | - Solution Configuration
|
| Topic 6: Unified Communications and Collaboration Design | - UC Applications
|
| Topic 7: Contact Center and Customer Experience Solutions | - Customer Engagement Design
|
Avaya Midsize Solution Design Sample Questions:
1. Refer to the Scenario: IT-FAC.
To keep the WIFI separate from the mobility offer, you have decided to address the mobility functionality by providing ten 3700 series Digital Enhanced Cordless Telecommunications (DECT) telephones for the staff working around the amusement center and one-X Mobile Preferred for the six executives.
Based on the above information, what Is the impact of using DECT telephones and one-X Mobile Preferred on the user licensing?
A) 16 additional Mobile user licenses
B) No additional user licenses
C) 16 additional Office user licenses
D) Six additional Power user licenses
2. Refer to the exhibit.
You have just finished your discovery conversation with a multi-location, midsize customer.
What would you do to use the generic functional UC&C architecture shown in the exhibit?
A) Add In quantities for each of the components in your solution.
B) Cross out functionality not requested by the customer.
C) Add the specific product names for components in your solution.
D) Create a version of this diagram for each location.
3. A Customer wants to clarify the maximum number of logged-in Agents in his virtualized ACCS with an How many agents can be logged-in to the Agent Desktop at the same time In a High-End solution?
A) 250
B) 150
C) 450
D) 350
4. Refer to the Scenario: IT-FAC.
IT-FAC Is very concerned about reliability since they need the ability to always make calls and receive calls.
They are not as concerned about reliability of messaging and other forms of collaboration.
Based on the above information, what Is required in the IP Office solution to provide backup for their SIP trunks and Session Border Controller for Enterprise (SBCE)?
A) Duplicate all of the SIP trunks, add another Portwell SBCE and High Availability (HA. licenses.
B) Add a second Portwell SBCE to provide High Availability (HA).
C) Add Plain Old Telephone Service (POTS) lines and analog modules to the IP500 V2.
D) Add an E1 or T1 line with a combo card.
5. With the Basic level of account In Avaya Spaces, which statement about what users can do is true?
A) They can host online video conferences with a maximum of 15 participants.
B) They can host online video conferences with a maximum of 5 participants.
C) They can host online voice conferences with a maximum of 15 participants.
D) They can have direct online video calling but no video conferences.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: A |
