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Oracle 1Z1-1071 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Backend Integration and Channels | 15% | - Supported channels and deployment - Multilingual support - Identity and service integration - Custom components development |
| Conversational AI, Intents and Entities | 25% | - NLP concepts and intent design - Composite bag entities - Training and testing models - Entity creation and usage |
| Dialog Flow Implementation | 25% | - Entity resolution - Dialog flow navigation - FreeMarker template operations - System and visual components |
| Conversation Design | 15% | - Conversation flow and personality - Error handling and out-of-order messages - Validation loop avoidance |
| Oracle Digital Assistant Essentials | 20% | - Skills and Digital Assistant overview - Provisioning and setup - Architecture and core components |
Oracle Cloud Platform Data Management 2019 Associate Sample Questions:
1. You have gone through a number of testing iterations of your customer's skill that comprises 10 intents. But you find that generally the best you can get is a confidence score of 96%, even when the user phrase is identical to one of your training utterances.
What should you recommend to your customer regarding this intent confidence score?
A) For every verb in your training utterances, ensure you add a version of the utterance which also covers the past, present, and future tense of the verb.
B) Keep iterating on user testing and add more training utterances until you can achieve a confidence level of 100% on your user input.
C) The highest possible confidence with 10 intents is 10% (100% divided by the number of intents). So, no further changes to the skill are required.
D) Add more utterances to the unresolvedlntent.
E) It is not always possible to achieve 100% confidence and adding more utterances may not help the problem. Therefore, do not make further changes to the skill if it is performing to your expectations.
2. Which three statements are FALSE regarding entity resolution using a composite bag?
A) Every entity item in the composite bag must be prompted for and have a value entered.
B) The composite bag will automatically resolve any entity values found in the initial user input.
C) When a user inputs entity values, they can only be resolved in the order in which they are defined within the composite bag.
D) Each entity item in the composite bag can have only one value.
E) You can define multiple prompts for each entity item in the composite bag.
F) You can define validation code using Apache Freemarker for entity item values.
3. For Agent Integration, you want the bot-user conversation history to become available to the called human agent. Select the configuration option you need to set to make this happen.
A) Set the "convHistory" variable in the System.Agentinitiation component.
B) In the skill settings, switch the Skill Conversation logging option to "On".
C) Set a custom property on the Service Cloud instance accessed by Oracle Digital Assistant.
D) This is controlled from Service Cloud and has to be turned on by setting a custom property.
4. What statement correctly describes the Authentication Service ion Oracle Digital Assistant?
A) The Authentication Service authenticates Oracle Digital Assistant users to a social media identity provider (for example, Facebook) and associates social media accounts with accounts stored in the Oracle Identity Cloud Service.
B) The Authentication Service holds the identity provider configuration that is used at run time in Oracle Digital Assistant to retrieve an access token that authorizes REST service calls.
C) The Authentication Service allows bot designers to configure a custom webhook to authenticate and authorize users using the System.OauthAccountLink component.
D) The Authentication Service authenticates users to Oracle Identity Cloud Service. It provides customizable login screens that are displayed in the context of a user-bot conversation.
5. View the Exhibit.
You have been asked to review a skill for its readiness for go live. Which four issues would you raise as a priority?
A) The word "please" may inadvertently skew the results.
B) The number of utterances looks to be too low and artificial for a go-live.
C) You should never have single-word utterances.
D) The utterances have too much commonality.
E) The unresolvedlntent has not been trained.
F) All utterances should start with an uppercase letter and end with a period.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A,C,E | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: A,B,D,E |
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